Question 1

Is ClockTrades financial advice?

Accepted Answer

No. ClockTrades is a journaling and analytics tool for self-directed traders. We do not provide advice, signals, or recommendations. You remain the trader and the risk-taker for every decision.

Question 2

Which brokers and instruments are supported?

Accepted Answer

You can log any instrument — forex, futures, indices, stocks, crypto — from any broker or prop firm. ClockTrades is broker-agnostic and doesn’t connect to live broker APIs for execution.

Question 3

How long does it take to log a trade?

Accepted Answer

Most traders log a trade in about 2 minutes. You capture instrument, direction, entry, stop, target and risk — the compliance engine scores it against your plan immediately.

Question 4

What makes the discipline score meaningful?

Accepted Answer

It’s built on the rules you wrote in your own plan. Every violation counts against you; every clean trade adds to the score. Because the rules come from you, the score reflects your consistency — not a generic benchmark.

Question 5

Is my trading data private?

Accepted Answer

Yes. Your journal is encrypted in transit, stored in private per-user storage, and protected by strict access controls — only you can read your own trades. We don’t sell or share data, and you can export or delete everything from Settings.

Question 6

Can I use ClockTrades for prop-firm challenges?

Accepted Answer

Absolutely. You can tag trades to a specific account (challenge, funded, personal) and the compliance engine scores each one against the plan you set for that account.

Question 7

What currencies do you bill in?

Accepted Answer

Billing is in ZAR via Paystack. USD amounts shown are reference only. Cancel any time from Settings — the app keeps working until the end of your current period.

Question 8

Is there a free trial?

Accepted Answer

We don’t run a traditional trial - you can view pricing, read every feature in detail, and cancel from Settings any time after signing up. No long-term commitment.

Question 9

What’s the difference between Basic and Pro?

Accepted Answer

Basic gives you unlimited logging, compliance scoring, the discipline trend, the weekly review and a dashboard covering the current month plus the two previous months. Pro unlocks the full-history dashboard (every month you have data for), deep analytic insights across your entire journal, the compliance coach that shows you exactly how to fix your biggest leaks, the rule-break leaderboard with dollar cost, multi-plan support and priority support.

Straight answers. No soft sell.

Stop reviewing from memory. Start reviewing from data.